Monthly Plans & Pricing

Managed IT Plans Starting at $63/Month – Act now to receive 20% off for your first 3 months (for a limited time).


Choose the Right IT Plan for Your Business — Expert Local Support, No Long-Term Commitment

All plans are month-to-month, so you can scale up, scale down, or cancel anytime — no hidden fees, no lock-in, just reliable IT when you need it most.

Essential

For stable day-to-day operations and fast help when you need it.

  • 24/7 Remote Monitoring & Alerts
  • Remote Support (1 hour included)
  • Same-Day Response
    Priority triage for urgent issues
  • Managed Antivirus & Endpoint Protection
  • System Patching (OS & Third-Party Software)
  • Backup Monitoring for Critical Devices
  • Microsoft 365 Business (web / mobile apps)
  • Custom Business Email
    (you@yourbusiness.com*)
  • Email Security Basics (SPF, DMARC, DKIM, etc.)
  • New User Onboarding & Secure Offboarding
  • Annual IT Strategy Meetings


Regular: $99/user/mo
Launch Rate : $79/user/mo
3-Month Trial: $63/mo (20% Off)

Professional

Adds stronger security, more included support, and real continuity protection.

  • All Essential Features
  • Remote Support (2 hours included)
  • Onsite Support Discounted Rate
  • Logging / Auditing
  • Advanced Endpoint Protection
  • Advanced Email Security
  • Managed Firewall & Wi-Fi
  • Microsoft 365 Premium (full software versions)
  • Microsoft 365 Backups
  • Quarterly IT Strategy Meetings
  • Security Awareness Training




Regular: $149/user/mo
Launch Rate: $119/user/mo
3-Month Trial: $89/mo (25% Off)

Mission-Critical

For regulated industries and businesses that can’t afford downtime.

  • All Professional Features
  • Remote Support (2 hours included)
  • Onsite Support (1 hour included)*
  • Urgent Response within 30 Minutes
  • Advanced Logging with Audit Retention
  • Zero-Trust Security (Geo / IP Restrictions, Conditional Access, etc.)
  • Compliance Framework Support
  • Annual External Penetration Tests
  • Server Backups with Off-Site Copies
  • Change Control & Configuration Versioning for Critical Devices



Regular: $249/user/mo
Launch Rate: $199/user/mo
3-Month Trial: $139/mo (30% Off)

Our launch rates are exclusively available to our first wave of clients — a small group of early partners who will receive preferred pricing as we grow.
Once this limited offer is fully claimed, standard monthly rates will apply.

Lock in our launch rates before they’re gone

Get enterprise-grade IT support at small-business pricing — available for a limited time to our founding clients.

From Essentials to Mission-Critical —SignalHarbor IT Has You Covered

Features & Benefits

Essential

Professional

Mission-Critical

Helpdesk & Support

  • Business-hours helpdesk
  • 1 hour remote support included
  • 2 hours remote support included
  • Discounted onsite rates
  • 2 hours remote support included
  • Onsite included (1 hour/month)
    (Can be converted to additional 1.5 hours/mo. of remote support)

Monitoring & Maintenance

  • 24×7 system monitoring & alerts
  • OS & software patching
  • Same as Essential
  • Same as Professional + stricter SLAs
    (30 minute response time for Critical issues)

Security Protection

  • Managed Antivirus
  • Basic email security
  • Advanced Endpoint Protection
  • Advanced Email security
  • Encryption & device compliance
  • Security awareness training
  • 24×7 SOC/MDR
  • Zero-Trust security controls
  • Compliance audit support
  • Annual External Penetration Testing

Backup & Continuity

  • Basic backup monitoring
    (critical devices)
  • Microsoft 365 SaaS backup
  • Image-level workstation backup
  • Server image backups
  • Disaster recovery testing & documented RTO/RPO

Microsoft 365 & Cloud

  • Business Basic
  • Web & mobile apps
  • License mgmt
  • Business Standard
  • Full desktop apps
  • Device imaging & app catalog
  • Business Premium
  • Advanced controls
    (SSO / VPN, conditional access)

Strategy & Reviews

  • Annual IT strategy meeting
  • Quarterly IT reviews + roadmap
  • Monthly vCIO strategy sessions
  • Risk register & lifecycle planning

Compliance & Logging

  • Vulnerability scans + remediation
  • SIEM/logging
  • Audit retention
  • HIPAA/CMMC/SOC2 support

Introductory Price

$63/user/month

$89/user/month

$139/user/month

Early Partner Advantage

Join the first wave of businesses powering their growth with enterprise-grade IT — without the enterprise price tag. Our early clients receive exclusive access to launch pricing, priority onboarding, and white-glove support designed for long-term success.

Why Choose Monthly IT Plans

Unexpected IT issues don’t just cause frustration—they cost time, money, and lost opportunities. Instead of reacting to problems after they’ve already disrupted your business, you get continuous monitoring, preventative maintenance, and expert support at a fixed monthly cost. The result? Lower risk, less downtime, and more time to focus on growth.

Will a monthly plan actually save me money vs. pay-as-you-go?

Yes—usually by a lot. Break/fix support hits you during emergencies at higher hourly rates and lost productivity. A monthly plan prevents issues with monitoring, patching, and backups—cutting surprise bills and downtime that quietly cost more than the fee.

How does a plan reduce downtime for my team?

Proactive maintenance. We monitor systems 24/7, patch vulnerabilities, replace failing hardware early, and standardize configurations. Most problems get fixed before users notice—so your staff keeps working and projects stay on schedule.

What about security—do monthly plans really lower my cyber risk?

They do. Plans bundle essentials—MFA, endpoint protection, email filtering, backup/restore tests, and security awareness training—so controls aren’t skipped. Continuous monitoring catches threats faster than ad-hoc support ever can.

I need predictable cash flow. How does a plan help?

Flat, forecastable billing. One monthly fee replaces spikes from emergency visits, after-hours calls, and rushed fixes. Clear scope + SLAs = no surprises, easier budgeting, and cleaner P&L.

Will a plan scale with my growth or seasonal spikes?

Easily. Add users, locations, or apps without renegotiating from scratch. Tiered services and per-user pricing let you scale up (or down) while keeping standards, documentation, and security consistent.

How do I know I’m getting value every month?

Reporting and accountability. You’ll get health reports, ticket metrics, patch/backup status, and quarterly strategy reviews. Transparent data + a roadmap shows exactly what you’re paying for—and what’s improving over time.

Take the First Step Towards Growth

At SignalHarbor IT, we provide exceptional IT support and innovative solutions to empower small businesses for success.

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