Monthly Plans & Pricing

Managed IT Plans Starting at $63/Month – Act now to receive 20% off for your first 3 months (for a limited time).


Choose the Right IT Plan for Your Business — Expert Local Support, No Long-Term Commitment

All plans are month-to-month, so you can scale up, scale down, or cancel anytime — no hidden fees, no lock-in, just reliable IT when you need it most.

Essential

Keep it running.
For small businesses that need reliability and responsive support.


Includes:

  • 4-Hour SLA*
  • 1 Hour Remote Support (per User)
  • Microsoft 365 Business Basic
  • Web/Mobile Office Apps
  • Annual Strategy Meetings
  • 10% Off Onsite Visits
  • 24/7 Remote Monitoring & Alerts
  • Secure Remote Access to Office Systems
  • OS & Software Patching
  • Custom Business Email*
  • Basic Email Security
  • Secure Onboarding & Offboarding
  • Cloud Storage (1TB/User)

Regular: $99/user/mo
Launch Rate : $79/user/mo
3-Month Trial: $63/mo (20% Off)

Professional

Work smarter & safer.
Adds advanced security, continuity, and cloud protection.


Includes everything in Essential, plus:

  • 2-Hour SLA*
  • 2 Hours Remote Support
  • Microsoft 365 Business Standard
  • Full Desktop Office Apps
  • Quarterly Strategy Meetings
  • 15% Off Onsite Visits
  • 1 Scheduled Onsite Visit per Year
  • Managed Antivirus & Endpoint Protection
  • Automatic File-level Cloud Backups
  • Hard Drive Encryption
  • Quarterly Vulnerability Reports



Regular: $149/user/mo
Launch Rate: $119/user/mo
3-Month Trial: $89/mo (25% Off)

Mission-Critical

When uptime is everything.
Adds compliance framework support (HIPAA, NIST, CMMC).


Includes everything in Professional, plus:

  • 1-Hour SLA*
  • 3 Hours Remote Support
  • Microsoft 365 Business Premium
  • Zero-Trust Security + Conditional Access
  • Monthly Strategy Meetings
  • 20% Off Onsite Visits
  • 1 Scheduled Onsite Visit per Quarter
  • Advanced Email Security
  • Scheduled Image-level Backups
  • Automatic Endpoint Encryption
  • Monthly Vulnerability Reports
  • Annual Basic Penetration Testing


Regular: $249/user/mo
Launch Rate: $199/user/mo
3-Month Trial: $139/mo (30% Off)

Our launch rates are exclusively available to our founding clients — a small group of early partners who will receive preferred pricing as we grow.
Once this limited offer is fully claimed, standard monthly rates will apply.

Lock in our launch rates before they’re gone

Get enterprise-grade IT support at small-business pricing — available for a limited time to our founding clients.

From Essentials to Mission-Critical —SignalHarbor IT Has You Covered

Features & Benefits

Essential

Professional

Mission-Critical

Helpdesk & Support

  • 4 Hour Response Time
  • 1 Hour Monthly Remote Support
  • 10% Off Onsite Visits
  • 2 Hour Response Time
  • 2 Hours Monthly Remote Support
  • 15% Off Onsite Visits
  • 1 Included Onsite Visit per Year
  • 1 Hour Response Time
  • 3 Hours Monthly Remote Support
  • 20% Off Onsite Visits
  • 1 Included Onsite Visit per Quarter

Monitoring & Maintenance

  • 24×7 System Monitoring & Alerts
  • OS & Software Patching
  • M365/Google Workspace Administration

  • Same as Essential
  • Same as Professional + Stricter SLAs
  • Backup Monitoring

Security Protection

  • Basic Endpoint Protection
  • Basic Email Security
    (SPF, DKIM, DMARC)
  • Managed Antivirus
  • Advanced Endpoint Protection
  • Hard Drive Encryption
  • Quarterly Vulnerability Reports
  • Advanced Email security
    (Anti-Phish/Malware, Advanced Logging)
  • Automatic Endpoint Encryption
  • Zero-Trust Security
  • Conditional Access
  • Compliance Support
  • Monthly Vulnerability Reports
  • Annual External Penetration Testing

Backup & Continuity

  • Basic Windows Backups*
  • Automatic File-level Cloud Backups
  • Scheduled Image-level Backups*
  • Disaster Recovery Testing

Microsoft 365 & Cloud

  • M365 Business Basic
  • Web & Mobile Apps
  • License Management
  • M365 Business Standard
  • Full Desktop Apps
  • M365 Business Premium
  • Advanced Controls

Strategy & Reviews

  • Annual IT Strategy Meetings
  • Quarterly IT Strategy Meetings
  • Monthly IT Strategy Meetings

Compliance & Logging

  • SIEM/Logging
  • Audit Retention
  • HIPAA/NIST/ CMMC Support

Introductory Price

$63/user/month*

$89/user/month*

$139/user/month*

*Basic Windows Backups requires secondary local hard drive.
*Schedule Image-level Backups requires network share; AWS cloud storage is available as an add-on (based on current Amazon pricing).
*Introductory Pricing available for a limited-time, and is subject to change.
Plans services/features are subject to change.

Early Partner Advantage

Join the first wave of businesses powering their growth with enterprise-grade IT — without the enterprise price tag. Our early clients receive exclusive access to launch pricing, priority onboarding, and white-glove support designed for long-term success.

Why Choose Monthly IT Plans

Unexpected IT issues don’t just cause frustration—they cost time, money, and lost opportunities. Instead of reacting to problems after they’ve already disrupted your business, you get continuous monitoring, preventative maintenance, and expert support at a fixed monthly cost. The result? Lower risk, less downtime, and more time to focus on growth.

Will a monthly plan actually save me money vs. pay-as-you-go?

Yes—usually by a lot. Break/fix support hits you during emergencies at higher hourly rates and lost productivity. A monthly plan prevents issues with monitoring, patching, and backups—cutting surprise bills and downtime that quietly cost more than the fee.

How does a plan reduce downtime for my team?

Proactive maintenance. We monitor systems 24/7, patch vulnerabilities, replace failing hardware early, and standardize configurations. Most problems get fixed before users notice—so your staff keeps working and projects stay on schedule.

What about security—do monthly plans really lower my cyber risk?

They do. Plans bundle essentials—MFA, endpoint protection, email filtering, backup/restore tests, and security awareness training—so controls aren’t skipped. Continuous monitoring catches threats faster than ad-hoc support ever can.

I need predictable cash flow. How does a plan help?

Flat, forecastable billing. One monthly fee replaces spikes from emergency visits, after-hours calls, and rushed fixes. Clear scope + SLAs = no surprises, easier budgeting, and cleaner P&L.

Will a plan scale with my growth or seasonal spikes?

Easily. Add users, locations, or apps without renegotiating from scratch. Tiered services and per-user pricing let you scale up (or down) while keeping standards, documentation, and security consistent.

How do I know I’m getting value every month?

Reporting and accountability. You’ll get health reports, ticket metrics, patch/backup status, and quarterly strategy reviews. Transparent data + a roadmap shows exactly what you’re paying for—and what’s improving over time.

Take the First Step Towards Growth

At SignalHarbor IT, we provide exceptional IT support and innovative solutions to empower small businesses for success.

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