Mission-Critical IT Experience, Now Supporting Maryland’s Businesses

With decades of experience managing secure, high-uptime networks for agencies like NASA and the DoD, SignalHarbor IT brings proven expertise to local organizations that need reliable, responsive IT they can count on.

Our Story

From Mission-Critical Operations to Local Business Support
SignalHarbor IT was founded with a simple mission: bring the same level of discipline, precision, and reliability found in federal IT environments to the small and mid-sized businesses that keep our local economy moving.

For over 30 years, our founder supported complex, high-uptime networks for organizations like NASA, NOAA, and the Department of Defense — managing secure systems, critical infrastructure, and sensitive data with no room for error. That experience taught us what truly matters in IT: trust, responsiveness, and zero tolerance for downtime.

Now based in Linthicum-Heights, Maryland, SignalHarbor IT is built to serve the legal practices, medical clinics, manufacturers, and professional teams across our region — businesses that demand enterprise-grade support without the bureaucracy of big-name providers.

We are local, accountable, and deeply invested in your success.

What we believe

At SignalHarbor IT, we believe technology should serve people — not the other way around. That means building secure, reliable systems that make work easier, not harder.
We believe in doing things the right way, not the cheap way, and treating every small business like it truly matters — because it does.
Our mission is rooted in trust, built on decades of real-world experience, and driven by a commitment to help Maryland’s business community thrive.
We’re not just your IT provider — we’re your partner in resilience, growth, and peace of mind.

IT Should Be a Force Multiplier

Technology shouldn’t be a burden. Done right, it simplifies your work, safeguards your business, and helps your team do more with less friction.

Trust is Built Through Transparency

We believe in being honest, clear, and accountable. Whether we’re managing your backups or responding to an emergency ticket, you’ll always know where things stand — no tech jargon or surprise costs.

Security is Non-Negotiable

From compliance frameworks like HIPAA and CMMC to basic user hygiene, we treat every client’s systems as if they were our own — because the risks are real, and your data matters.

Local Matters

We’re not a faceless national brand. We’re your neighbors — based right here in Linthicum Heights — and we take pride in supporting the businesses that make Maryland thrive.

Experience Should Translate to Value

With three decades of mission-critical IT expertise, we’ve seen what works, what fails, and what actually moves the needle. That experience shapes everything we do for our clients.

Meet The Founders

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Matthew Clagett

With a career that spans NASA, NOAA, the Department of Defense, and the private sector, Matthew Clagett brings three decades of proven IT leadership to SignalHarbor IT. His background includes managing secure systems, coordinating disaster recovery efforts, and leading infrastructure operations in high-stakes environments where failure was not an option.
At SignalHarbor IT, Matt’s goal is simple: deliver enterprise-grade IT support to small and midsize businesses — with the honesty, transparency, and responsiveness that larger providers often lack. His hands-on experience in systems engineering, cybersecurity, and compliance forms the backbone of SignalHarbor IT’s security-first approach.
From local offices to federal agencies, Matt has built a reputation for doing things right the first time — with no shortcuts. Now, he’s helping Maryland’s professional businesses thrive with IT systems they can truly rely on.

Nicole Clagett

Nicole brings a unique blend of clinical experience and operational insight to SignalHarbor IT. With a Bachelor of Science in Nursing from Towson University, she spent over a decade working in both medical and dental settings—giving her firsthand knowledge of the fast-paced, high-compliance environments our clients operate in every day.
Her understanding of healthcare, small business workflows, and customer expectations drives her leadership in client experience. At SignalHarbor IT, Nicole oversees customer service, account onboarding, and internal financial operations, ensuring smooth, professional interactions from the very first engagement. She also leads our social media presence, helping tell the SignalHarbor IT story and keeping our clients informed on the latest in tech, security, and IT best practices. Nicole’s empathy, organization, and eye for detail are at the heart of the trusted relationships we build with every business we serve.

Take the First Step Towards Growth

At SignalHarbor IT, we provide exceptional IT support and innovative solutions to empower small businesses for success.