Predictable Managed IT for Small Businesses

Unlimited support, proactive monitoring, and security – with transparent monthly pricing.

$69/mo. Unlimited Support
Simple monthly service. No long-term contracts.

Our support is billed month-to-month, so you stay because the service works — not because you’re locked into an agreement.

Whats Included with our Unlimited Plan:
________________

Proactive Management

24/7 Monitoring and Alerting
Patch Management (OS & Common Apps)
Backup Monitoring and Verification

Unlimited Expert Support

15min. Response for Critical Issues
Remote Support + Helpdesk
Microsoft 365 Support

User Management

Secure Onboarding and Offboarding
Endpoint Setup & Baseline Configuration
Identity & Access Management
(Permissions, MFA, Roles)

Lifecycle Management

Vendor Coordination & Liaison
Documentation of Systems & Credentials
Asset Tracking
(Devices, Warranties, Lifecycles)

How Our Unlimited Support Works

Unlimited support means your users can contact us whenever something isn’t working as expected. We handle troubleshooting, fixes, configuration issues, and general IT support without per-ticket or per-hour charges.

To keep service predictable and fair for all clients, unlimited support covers day-to-day IT operations and maintenance — not large projects or major environment changes.

Included under Unlimited Support

Day-to-day troubleshooting and fixes
User support requests
Device and application issues
Microsoft 365 support
Security alert response
Backup restores (standard file-level)

Not included (quoted separately)

Large hardware refreshes
Network redesigns
Server migrations
New site build-outs
After-hours emergency projects

*Our launch rates are exclusively available to our founding clients — a small group of early partners who will receive preferred pricing as we grow.
Once this limited offer is fully claimed, standard monthly rates will apply.

Lock in our launch rates before they’re gone

Get enterprise-grade IT support at small-business pricing — available for a limited time to our founding clients.

Choose Your Microsoft 365 Plan

Select the Microsoft 365 subscription that fits your team’s productivity and security needs.
All plans are fully supported and managed by SignalHarbor IT.

Feature / Capability

M365 Business Basic

M365 Business Standard

M365 Business Premium

M365 E5 (GCC-High)*

Web & Mobile Office Apps

✅

Desktop Office Apps

❌

✅

Business Email (Exchange Online)

✅

OneDrive Cloud Storage

1TB/user

Microsoft Teams

✅

SharePoint Collaboration

✅

Basic Email Security (DMARC, etc.)

✅

Advanced Email Threat Protection

❌

✅

Multi-Factor Authentication (MFA)

✅

Conditional Access Policies

❌

✅

Device Management (Intune)

❌

✅

Endpoint Security (Defender)

❌

✅

Data Loss Prevention (DLP)

❌

Limited

✅

Compliance & Audit Tools

❌

Limited

✅

Government Cloud Environment

❌

✅

Typical Use Case

Email & Basics

Productivity-Focused Teams

Security-Focused SMBs

Regulated / Government Contractors

Price (per user)

$7.20 month / $72.00 year

$15.00 month / $150.00 year

$26.40 month / $264.00 year

$68.40 month / $684.00 year

*Microsoft 365 E5 (GCC-High) is designed for U.S. government agencies and contractors with specific compliance requirements. It operates in a separate government cloud environment with stricter controls and limitations. Eligibility is required, and some features / third-party integrations differ from commercial Microsoft 365 plans.

Early Partner Advantage

Join the first wave of businesses powering their growth with enterprise-grade IT — without the enterprise price tag. Our early clients receive exclusive access to launch pricing, priority onboarding, and expert-level support designed for long-term success.

Pricing & Plan Questions, Answered

Choosing an IT partner involves more than just a monthly number. Below are answers to common questions about what’s included, how our pricing works, and what to expect as your business grows.

Will a monthly plan actually save me money vs. pay-as-you-go?

Yes — usually by a lot. Break/fix support hits you during emergencies at higher hourly rates and lost productivity. A monthly plan prevents issues with monitoring, patching, and backups—cutting surprise bills and downtime that quietly cost more than the fee.

How does a plan reduce downtime for my team?

Proactive maintenance. We monitor systems 24/7, patch vulnerabilities, replace failing hardware early, and standardize configurations. Most problems get fixed before users notice—so your staff keeps working and projects stay on schedule.

What about security – do monthly plans really lower my cyber risk?

They do. Plans bundle essentials—MFA, endpoint protection, email filtering, backup/restore tests, and security awareness training—so controls aren’t skipped. Continuous monitoring catches threats faster than ad-hoc support ever can.

Will a plan scale with my growth or seasonal spikes?

Easily. Add users, locations, or apps without renegotiating from scratch. Tiered services and per-user pricing let you scale up (or down) while keeping standards, documentation, and security consistent.

Take the First Step Towards Growth

At SignalHarbor IT, we provide exceptional IT support and innovative solutions to empower small businesses for success.